Effective Date: September 10, 2024
Welcome to Sports Perfect (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sportsperfect.de/ (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Data
We may collect and process the following personal data about you:
- Contact Information: Name, email address, postal address, phone number.
- Account Information: Username, password, and other account-related details.
- Payment Information: Credit card details, billing address (processed securely through our payment partners).
- Order Information: Details of the products you purchase, order history, and preferences.
- Communication Data: Records of your communications with us, including customer service inquiries.
b. Non-Personal Data
We may also collect non-personal data, such as:
- Technical Information: IP address, browser type, device information, operating system.
- Usage Data: Pages visited, time spent on the Site, navigation paths, and other usage statistics.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7 for more details).
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Manage Services: Process orders, manage your account, and deliver products and services.
- Customer Support: Respond to your inquiries, provide assistance, and improve our customer service.
- Personalization: Customize your experience on our Site by presenting content and offers tailored to your preferences.
- Marketing and Communications: Send promotional materials, newsletters, and updates about our products and services (you can opt-out at any time).
- Improving Our Site: Analyze usage patterns to enhance the functionality, performance, and user experience of our Site.
- Security: Protect against fraudulent activities, unauthorized access, and other security threats.
- Legal Compliance: Fulfill legal obligations and protect our rights and interests.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities.
- Contractual Necessity: To fulfill our contractual obligations to you, such as processing orders and managing your account.
- Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Legitimate Interests: For purposes such as improving our services, marketing, and ensuring the security of our Site.
4. Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- Service Providers: Trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, data analysis, and marketing. These providers are contractually obligated to protect your data and use it solely for the purposes we specify.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you if your data is subject to a change in ownership or control.
- Legal Requirements: When required by law, regulation, or legal process, we may disclose your personal data to governmental authorities or other entities.
- Protection of Rights: To protect the rights, property, or safety of Sports Perfect, our customers, or others, including in the event of a legal claim or investigation.
We do not sell, trade, or rent your personal data to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: Secure transmission of sensitive information through SSL/TLS encryption.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Audits: Conducting regular security assessments and audits to identify and address vulnerabilities.
- Data Minimization: Collecting only the necessary data required to provide our services.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:
- Legal Obligations: Compliance with applicable laws, regulations, and legal requirements.
- Business Needs: Operational requirements, such as maintaining records for order processing and customer service.
- Enforcement: Protecting our rights and addressing disputes.
When your personal data is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our Site, such as enabling account access and secure transactions.
- Performance Cookies: Collect information about how visitors use our Site, helping us improve performance and user experience.
- Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
- Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
For more detailed information about our use of cookies, please refer to our Cookie Policy.
8. Third-Party Services
Our Site may contain links to third-party websites, services, and applications. These third parties have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices. We encourage you to review the privacy policies of any third-party sites you visit.
Additionally, we may use third-party services for analytics, advertising, and other functionalities. These services may collect information about your online activities over time and across different websites when you use our Site and other online services.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). These countries may have different data protection laws than your country of residence. We ensure that any transfer of your personal data complies with applicable data protection laws, including implementing appropriate safeguards such as Standard Contractual Clauses.
10. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: Request access to your personal data and obtain a copy of the information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request limitation of processing your personal data under specific circumstances.
- Right to Data Portability: Request transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data for specific purposes, such as direct marketing.
- Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before fulfilling your request.
11. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such information from our records promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Effective Date” above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Postal Address:Sports Perfect
Disclaimer: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend consulting with a qualified legal professional to ensure compliance with applicable laws and regulations.